Support
We're here to help! Get assistance with your account, bookings, payments, or any questions about PataParking.
Contact Our Support Team
Common Support Topics
Account Issues
Need help with your account? We can assist with login problems, password resets, profile updates, and account verification.
Booking Assistance
Questions about making a booking, canceling, or modifying your reservation? We're here to help.
Payment & Billing
Issues with payments, refunds, or billing inquiries? Contact us for assistance.
Technical Support
Experiencing technical difficulties? Report bugs, app issues, or platform problems to our technical team.
General Inquiries
Have questions about our services, features, or policies? We're happy to provide information and guidance.
Response Times
- Email Support: We typically respond within 24-48 hours
- Urgent Issues: Marked as urgent will receive priority response
- Business Hours: Support available Monday - Friday, 9 AM - 5 PM EAT
Before Contacting Support
You might find answers to your questions in our Help Center. Check out our frequently asked questions and guides before reaching out.
Visit Help CenterContact Us
For support inquiries, please email us at:
Email: info@pataparking.co.ke